Why Tyro?

At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers. We’re proud to power more than 76,000 merchants across Australia and to work with almost 800 partners to create seamless experiences for hospitality, retail, services and health providers.

It starts with You.

Just like our customers, we’re obsessed with the success of our people. So, when you come onboard, we’ll give you all the support you need to do your best work. Our close to 600 Tyros are a highly collaborative team, so you’ll get to work with smart, motivated and friendly people across Tyro. We are fast paced and innovative and strive to live our values everyday – commit to greatness, stay hungry, wow the customer, be good and win together! We are big enough for you to have opportunities to have a career at Tyro and small enough that you can have a real impact. As we continue our mission to shake things up and make payments the easiest part of doing business, you’ll have the opportunity to learn new skills with hands-on experience, further your career, and help unleash the potential of our customers, one payment at a time.

🎥 Step inside life at Tyro here.

About the role

At Tyro Health, we’re transforming the way Australian healthcare businesses manage payments and claims. We provide innovative EFTPOS and payment solutions that keep things moving seamlessly.

Our Sales Executives play a pivotal role in driving revenue growth

As a Sales Executive, you will be responsible for managing the full sales cycle of inbound channel leads. This includes qualifying and nurturing leads into opportunities, closing deals and facilitating payment application submissions to drive satisfied customers.

You will work closely with potential clients, educating them on our solutions, identifying their needs, and ensuring a seamless onboarding process. This role requires a driven, results-oriented professional with strong relationship-building skills and a deep understanding of financial products and payment solutions.

What you'll do

Lead Qualification

• Proactively identify and qualify inbound leads generated through various channels including marketing campaigns, website inquiries, and referrals.

• Conduct outbound prospecting activities to supplement inbound leads, including cold calling, email outreach, and social selling.

Consultative Selling & Negotiation Handling

• Engage prospects in consultative sales conversations to understand their needs, challenges, and objectives.

• Tailor product demonstrations and presentations to showcase our solutions and address specific customer pain points.

• Guide prospects through the decision-making process, overcome objections, and close deals effectively.

Pipeline Management

• Manage and prioritise leads and opportunities in the sales pipeline, ensuring timely follow-up and progression through the sales process.

• Collaborate with internal teams to coordinate resources and support needed to advance opportunities and close deals.

Customer Relationship Management

• Build and maintain strong relationships with prospects and customers, serving as a trusted advisor and point of contact throughout the sales cycle.

• Provide exceptional customer service and support to address inquiries, resolve issues, and nurture long-term relationships.

Sales Performance & Reporting

• Meet and exceed monthly and quarterly sales targets, consistently driving revenue growth and contributing to the achievement of team goals.

• Maintain accurate and up-to-date records of sales activities, opportunities, and customer interactions in the CRM system.

• Manage high volumes of outbound activity in an attempt to communicate with potential prosects, over phone, email and SMS contact.

What you'll bring

• Minimum 1-3 years of experience in sales, preferably in a B2B environment.

• Strong communication, negotiation, and interpersonal skills.

• Ability to work independently and collaboratively in a fast-paced, dynamic environment.

• Results-oriented mindset with a focus on achieving revenue targets and business objectives.

• Proficiency in CRM software and other sales tools.

• Eagerness to learn and develop sales skills in a dynamic and fast-paced environment.

• Results-oriented with a passion for driving sales success and exceeding targets.

• Customer-centric mindset with a focus on delivering value and building lasting relationships.

• Strategic thinker with the ability to identify and capitalize on sales opportunities.

• Self-motivated and proactive with a strong sense of ownership and accountability.

• Collaborative team player with willingness to learn from experienced team members and continuously improve sales techniques and strategies.

• Excellent time management and organisational skills.

• Resilient and adaptable with the ability to thrive in a challenging and evolving sales environment.

Why you’ll love working with us at Tyro Health

Be part of a passionate team driving positive change in the health sector, where you’ll have the opportunity to learn, grow, and thrive in a supportive environment - and bring your ideas to a company that values fresh thinking and initiative. Join Tyro Health, where innovation meets purpose, and help thousands of practices deliver better experiences for their patients.

What’s in it for you?

We’ve worked hard to create an environment that’s big on diversity, inclusion, and flexibility, and one that suits the changing needs of team members across Australia. Here are just some of the things Tyros tell us they love about working here.

You’ll also receive:

• A mix of in-office and remote working

• Learning and career development opportunities

• 16 weeks paid primary carers leave

• 12 weeks paid secondary carers leave

• Annual team-based volunteer day

• Birthday Leave

• Power Up Day (Additional day of leave)

• Weekly team social events, snacks, craft beer and wine, ping pong and video games

• Taco Tuesdays

• Mental health and wellness initiatives

• Novated leasing

Tyro is committed to a diverse, inclusive workplace where everyone thrives. We welcome applicants of all backgrounds and are an equal opportunity employer. If you need accommodations or adjustments at any stage of the recruitment process, simply inform our Talent team during your conversation with them.

Still with us?

If you’ve got this far, then you might just be a great fit for us. Don’t tick all the boxes above? That’s ok, apply anyway and our Talent team will review your profile - you might be a fit for future roles.

#LI-Hybrid