This position demands strong leadership, strategic thinking, and proactive engagement to effectively identify, nurture, and convert leads into satisfied customers.

As a senior figure within the sales team, the Senior Sales Executive will also provide mentorship and guidance to Sales Executives, contributing to the overall success of the sales organisation.

• Proactively develop and execute outbound sales strategies to identify and engage potential prospects within target markets.

• Utilise various channels such as cold calling, email campaigns, networking events, and social media to generate new leads and opportunities.

• Evaluate and qualify leads based on established criteria, ensuring alignment with the company's ideal customer profile and value proposition.

• Serve as the primary point of contact for inbound sales inquiries via phone, email, and other communication channels.

• Drive the sales process forward by engaging prospects in consultative discussions, conducting product demonstrations, and providing tailored information about products and services.

Pipeline Management & Forecasting

• Manage and prioritise leads and opportunities in the sales pipeline, ensuring timely follow-up and progression through the sales process.

• Collaborate with internal teams to coordinate resources and support needed to advance opportunities and close deals.

• Provide regular updates and forecasts on sales pipeline activity and performance to senior management.

Customer Relationship Management

• Build and maintain strong relationships with prospects and customers, serving as a trusted advisor and point of contact throughout the sales cycle.

• Provide exceptional customer service and support to address inquiries, resolve issues, and nurture long-term relationships.

• Be available to respond to and manage direct enquiries via inbound phone line, ensuring timely and professional engagement with prospective and existing merchants.

Sales Performance & Reporting

• Meet and exceed monthly and quarterly sales targets, consistently driving revenue growth and contributing to the achievement of team goals.

• Maintain accurate and up-to-date records of sales activities, opportunities, and customer interactions in the CRM system.

Leadership & Mentorship

• Provide leadership and mentorship to Sales Executives, offering guidance on best practices, sales techniques, and professional development.

• Foster a collaborative and supportive team environment, encouraging knowledge sharing and continuous improvement.

• Minimum 5 years of experience in outbound sales and lead generation, preferably within the technology or SaaS industry.

• Demonstrated success in driving revenue growth through proactive prospecting and strategic sales planning.

• Exceptional communication, negotiation, and presentation skills.

• Strong leadership abilities with a track record of mentoring and developing sales talent.

• Proficiency in CRM software and other sales tools.

• Adaptability and willingness to stay updated on industry trends and best practices.

• Goal-driven with a passion for achieving and exceeding sales targets.

• Strategic thinker with the ability to identify and capitalise on market opportunities.

• Inspirational leader with a focus on empowering and developing team members.

• Proactive and results-oriented with a commitment to continuous improvement and a strong sense of ownership and accountability.

• Excellent organisational and time management skills, capable of effectively prioritising tasks and responsibilities.