Why Tyro?

At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers. We’re proud to power more than 76,000 merchants across Australia and to work with almost 800 partners to create seamless experiences for hospitality, retail, services and health providers.

It starts with You.

Just like our customers, we’re obsessed with the success of our people. So, when you come onboard, we’ll give you all the support you need to do your best work. Our close to 600 Tyros are a highly collaborative team, so you’ll get to work with smart, motivated and friendly people across Tyro. We are fast paced and innovative and strive to live our values everyday – commit to greatness, stay hungry, wow the customer, be good and win together! We are big enough for you to have opportunities to have a career at Tyro and small enough that you can have a real impact. As we continue our mission to shake things up and make payments the easiest part of doing business, you’ll have the opportunity to learn new skills with hands-on experience, further your career, and help unleash the potential of our customers, one payment at a time.

🎥 Step inside life at Tyro here.

About the role

At Tyro Health, we’re transforming the way Australian healthcare businesses manage payments and claims. We provide innovative EFTPOS and payment solutions that keep things moving seamlessly.

As Internal Sales Manager you will lead, coach and inspire a high performing internal sales team to consistently deliver on SLAs, achieve monthly sales targets, and create a standout customer experience. You will embed confident cold calling as a core capability, support the team to self-generate high quality leads, and help diversify our customer portfolio, while maintaining a high conversion rate on direct and partner leads. Through clear direction, hands on coaching, and a strong focus on authentic, empathetic and risk aware conversations, you will lift performance and set the standard for best in industry sales.

This is a hands on leadership role for someone who loves coaching, building capability and creating a culture where salespeople genuinely enjoy picking up the phone.

The role

You will lead a team of 4 internal sales reps who look after health businesses across Australia. Your world is:

• Turning leads into loyal customers, from first call through to first transaction

• Embedding confident, high quality cold calling so the team can self generate pipeline

• Making sure every new customer has a smooth, professional onboarding experience

You will work closely with Customer Operations, Product and Marketing, and you will be a visible voice in how we grow Tyro Health.

About you

You are an experienced leader of an inside sales or outbound team who:

• Loves coaching and being on the floor with your reps

• Knows how to build a high activity, high quality calling culture

• Is comfortable working with targets, data and dashboards

• Brings strong B2B experience, ideally in health, payments or financial services

• Has a genuine obsession with the customer experience, not just the sale

If you enjoy coaching, tightening the sales process and celebrating wins as a team, you will fit right in.

Why you’ll love working with us at Tyro Health
Be part of a passionate team driving positive change in the health sector, where you’ll have the opportunity to learn, grow, and thrive in a supportive environment - and bring your ideas to a company that values fresh thinking and initiative. Join Tyro Health, where innovation meets purpose, and help thousands of practices deliver better experiences for their patients.

What’s in it for you?

We’ve worked hard to create an environment that’s big on diversity, inclusion, and flexibility, and one that suits the changing needs of team members across Australia. Here are just some of the things Tyros tell us they love about working here.

You’ll also receive:

• A mix of in-office and remote working

• Learning and career development opportunities

• 16 weeks paid primary carers leave

• 12 weeks paid secondary carers leave

• Annual team-based volunteer day

• Birthday Leave

• Power Up Day (Additional day of leave)

• Weekly team social events, snacks, craft beer and wine, ping pong and video games

• Taco Tuesdays

• Mental health and wellness initiatives

• Novated leasing

Tyro is committed to a diverse, inclusive workplace where everyone thrives. We welcome applicants of all backgrounds and are an equal opportunity employer. If you need accommodations or adjustments at any stage of the recruitment process, simply inform our Talent team during your conversation with them.

Still with us?

If you’ve got this far, then you might just be a great fit for us. Don’t tick all the boxes above? That’s ok, apply anyway and our Talent team will review your profile - you might be a fit for future roles.

#LI-Hybrid