Why Tyro?

At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers. We’re proud to power more than 76,000 merchants across Australia and to work with almost 800 partners to create seamless experiences for hospitality, retail, services and health providers.

It starts with You.

Just like our customers, we’re obsessed with the success of our people. So, when you come onboard, we’ll give you all the support you need to do your best work. Our close to 600 Tyros are a highly collaborative team, so you’ll get to work with smart, motivated and friendly people across Tyro. We are fast paced and innovative and strive to live our values everyday – commit to greatness, stay hungry, wow the customer, be good and win together! We are big enough for you to have opportunities to have a career at Tyro and small enough that you can have a real impact. As we continue our mission to shake things up and make payments the easiest part of doing business, you’ll have the opportunity to learn new skills with hands-on experience, further your career, and help unleash the potential of our customers, one payment at a time.

🎥 Step inside life at Tyro here.

About the role

The Engineering Lead - Cloud Infrastructure is responsible for leading the delivery, reliability and ongoing evolution of Tyro's core infrastructure foundations across on-premises datacentres and AWS.

This is a technical leadership role for someone who is comfortable being close to the work. You will lead a team of experienced platform engineers while also staying hands-on in shaping designs, solving complex infrastructure problems, guiding implementation and helping the team deliver safely in a regulated, high-availability environment.

You will bring strong infrastructure and AWS capability, sound engineering judgement and the ability to turn business, operational and regulatory needs into practical technical outcomes. This role suits a leader who enjoys coaching strong engineers and stepping into the detail where it helps move work forward.

The platforms owned by this team underpin critical systems at Tyro and require a strong focus on stability, security, risk management and availability.

This role carries accountability for infrastructure reliability, operational risk, change quality and the ongoing uplift of the Cloud Infrastructure domain across the organisation.

What you'll do

Technical Leadership & Delivery

• Lead the Cloud Infrastructure team to deliver reliable, secure and scalable platform outcomes across on-premises infrastructure, hybrid connectivity and AWS foundations.

• Stay close to the work - shaping designs, reviewing implementation approaches, unblocking complex problems and contributing hands-on where it adds value.

• Translate business priorities, regulatory obligations and architectural guardrails into clear technical plans and executable work.

• Balance delivery, platform health, resilience and risk reduction while maintaining high engineering standards.

• Work alongside senior engineers on complex infrastructure problems, particularly across AWS, networking, hybrid connectivity, Kubernetes networking and automation.

• Use your experience to unblock engineers, accelerate decision making and guide the team toward practical, supportable solutions.

• Own outcomes for availability, resilience and operational stability across infrastructure platforms.

• Maintain a strong operational risk and compliance posture, ensuring change governance, regulatory obligations (including APRA CPS234 and CPS230) and audit requirements are consistently met.

Continuous Improvement & Automation

• Drive automation that improves safety, repeatability, reliability and operational efficiency, while reducing toil for the team.

• Champion Infrastructure as Code, automated testing and deployment practices, and engineering habits that improve quality and speed while maintaining strong control.

• Ensure operational documentation, runbooks and recovery practices are practical, current and useful during both steady-state operations and incidents.

Team Leadership

• Lead, coach and develop a team of platform engineers, including senior engineers, creating clarity on priorities while fostering accountability, trust and shared high standards.

• Inspire the team through technical credibility as well as people leadership - supporting engineers with context, feedback, mentoring and active problem solving.

• Create an environment of psychological safety, ownership and continuous learning.

• Support hiring, onboarding and capability uplift as the platform and organisation evolve.

Technology Landscape & Platform Context

The team works across a broad, business-critical technology landscape spanning on-premises infrastructure, hybrid connectivity and AWS foundations. You do not need to be the deepest expert in every domain on day one, but strong hands-on capability across core infrastructure, cloud platforms and automation will set you up well for success.

• On-premises infrastructure and hybrid connectivity: Datacentres, enterprise compute, storage and physical networking, along with connectivity between on-premises environments, AWS and critical external partners.

• Cloud and platform foundations: Core AWS services, cloud networking, DNS, network security controls, and Kubernetes networking, including service mesh technologies such as Istio.

• Infrastructure automation and delivery: Infrastructure as Code, CI/CD pipelines and engineering practices that support safe, repeatable, well-governed change.

What you'll bring

• Experience leading engineers in complex infrastructure or platform environments, with the ability to coach, influence and lift delivery standards.

• Strong hands-on background in infrastructure and platform engineering, with confidence working in the detail, making technical decisions and contributing directly where needed.

• Strong stakeholder engagement skills, including balancing competing priorities and translating complex technical considerations into clear, practical recommendations.

• A pragmatic, outcomes-focused approach to solving complex problems, with the ability to assess risk, navigate constraints and deliver fit-for-purpose solutions in regulated environments.

• A collaborative leadership style that supports continuous improvement, learning and team uplift through influence and example.

• Experience operating in regulated, mission-critical or high-availability environments, with an appreciation for resilience, operational risk and disciplined change.

• You are likely to be successful in this role if you bring capability across several of the following areas:

• Enterprise infrastructure such as compute, storage, and networking

• AWS infrastructure, networking, and hybrid connectivity patterns

• Kubernetes networking concepts and service mesh technologies such as Istio

• Infrastructure automation, Infrastructure as Code, and CI/CD practices

Performance indicators

Operational Risk & Compliance

• Infrastructure changes follow defined change management processes. Regulatory and audit requirements are met, with strong technical judgement applied to risk and control decisions.

Reliability & Availability

• Infrastructure platforms consistently meet or exceed availability and performance targets. Incidents are well managed, root causes are addressed, and resilience improves over time.

Delivery & Execution

• Infrastructure initiatives are delivered safely and predictably, with strong technical leadership, minimal business disruption and increasing levels of automation.

Technical Leadership

• The team delivers high-quality engineering outcomes with clear technical direction, sound decision making and strong stakeholder confidence.

Team Health & Capability

• A high-performing, engaged team with strong technical capability, clear ownership and positive stakeholder feedback.

What’s in it for you?

We’ve worked hard to create an environment that’s big on diversity, inclusion, and flexibility, and one that suits the changing needs of team members across Australia. Here are just some of the things Tyros tell us they love about working here.

You’ll also receive:

• A mix of in-office and remote working (3 days in the office)

• Learning and career development opportunities

• 18 weeks paid primary carers leave

• 12 weeks paid secondary carers leave

• Annual team-based volunteer day

• Birthday Leave

• Power Up Day (Additional day of leave)

• Weekly team social events, snacks, craft beer and wine, ping pong and video games

• Taco Tuesdays

• Mental health and wellness initiatives

• Novated leasing

Tyro is committed to a diverse, inclusive workplace where everyone thrives. We welcome applicants of all backgrounds and are an equal opportunity employer. If you need accommodations or adjustments at any stage of the recruitment process, simply inform our Talent team during your conversation with them.

Still with us?

If you’ve got this far, then you might just be a great fit for us. Don’t tick all the boxes above? That’s ok, apply anyway and our Talent team will review your profile - you might be a fit for future roles.

#LI-Hybrid